Best Retail Cases

Awards

Winners form NRF in New York

Location: Mall of America®

Conference

LBMA Members & Guests

Learn Live Retail Store

Tour

THE LBMA Member Benefit

Next Event RetailLoco Americas
24 - 25 April 2024

at Mall of America ®

with topics for Brands and Store-Makers

CAN’T MISS: RetailLoco is back and even bigger co-hosted with the Mall of America®

RETAIL INNOVATION, MARKETING & TECHNOLOGY

After twelve (12) successful RetailLoco events held in Chicago, Seattle, Atlanta and during SXSW (Austin) we are excited to partner with Mall of America® to bring you the biggest one yet! Past programs have covered topics as diverse indoor navigation, geo-targeted advertising, mobile payments, local search, data analytics and most recently the Metaverse. Dozens of great keynote speakers from brands like: Weather, Radar, Coca-Cola, Disney, Lowe’s, Kroger, Waze, Digitas, Google, Glympse, MoodMedia, GameStop, Walmart and more. The events also feature our BestRetailCases (case study awards platform) and our RetailTour program, where we take attendees to see retail innovation in action in the stores themselves.

Tickets 2024 here

Attendees

Programm 2024 - Mall of America®

Two days with various topics around ....

Dive into the
Innovations

THE RISE OF RETAIL MEDIA NETWORKS

THE EXPERIENTIAL STORE

SHOP &
WALK

DOOH – DRIVING NEW AUDIENCES

GREAT CUSTOMER EXPERIENCES

Programm details

Enjoy two days full of inspiration, innovations and practical application examples.

Day 1

24 Apr 2024

08:15 am - 09:00 am

Main Stage

DOORS OPEN & REGISTRATION

Doors will open. Please sign in or register.

09:00 - 09:30

MAIN STAGE

Asif Khan

Location Technology: The GEO Advantage

The world presents new technologies and experiences! A trip around the world reveals fascinating technologies, urban and functional shopping environments, and leisure and entertainment areas that captivate with advanced digital themes!

++ TheLBMA North America, Asif Kahn ++

Asif Khan

09:30 – 10:15

Mainstage

Chris Ruff – CEO – Glympse

Cami Zimmer

PANEL 1: Reach Customers with Pro-Active Messaging That Matters Most Using Real-Time Location

Drive loyalty, deliver best-in-class service, and more to create the most relevant customer experiences that build loyalty and deepen your most important customer relationships. This presentation will discuss how customers use mobile location technology, data, and AI to drive growth by leveraging location intelligence to inform and deliver world-class results. Moderator:...

Chris Ruff – CEO – Glympse

Cami Zimmer

10:20 - 10:50

Mainstage

Aaron Nielsen – VP, Information Technology – Mall of America

Quinn Munton – Executive Director – GPG Advisors

Patrick Wand

Industry Panel: Hosted by Mall of America®

The Mall of America is one of the largest shopping destinations in the world, attracting millions of visitors every year. However, with its size comes the potential for long wait times, which can lead to frustration and a negative shopping experience. This session will focus on strategies for reducing waiting...

Aaron Nielsen – VP, Information Technology – Mall of America

Quinn Munton – Executive Director – GPG Advisors

Patrick Wand

10:50 - 11:20

Mainstage

COFFEE BREAK

11:30-11:50

Mainstage

Dominic Anspach – Director of Marketing – DEFCON Motorsports

Ron Cariker – President – 7 Media Group

Panel 2: Driving Demand & Loyalty

Speakers from 7Media Group and Defcon Motorsports talk about using geo-targeted SMS and location analytics to drive traffic to stores and measuring attribution

Dominic Anspach – Director of Marketing – DEFCON Motorsports

Ron Cariker – President – 7 Media Group

11:55 – 12:15
11:55 - 12:15 pm

Mainstage

Adam Finke – Head of Product – OV Loop

CASE STUDY – OV LOOP

OV Loop is the only self-custody U.S. super-app, with 1-tap-pay rewards and engagement across existing POS systems, designed for community and centered on love.

Adam Finke – Head of Product – OV Loop

12:25 - 02:00

Mainstage

LUNCH BREAK

14:00 - 14:45
02:00 - 02:45 pm

Mainstage

Betsy Frost – CEO – Hoplark

Andrew Eklund

Asif Khan

PANEL 3: AI, Data & Loyalty

This panel explore the growing synergies between AI, data analytics and loyalty programs.

Betsy Frost – CEO – Hoplark

Andrew Eklund

Asif Khan

14:50 - 15:35
02:50 - 03:35 pm

Mainstage

Rich Ventura – VP, Professional Display Solutions – Sony Electronics

Andrew Morris – Founder & CEO – The Fintech Agenda

David Glaza

PANEL 4: The Rise of Retail Media Networks

Retail Media Networks have taken the advertising industry world by storm. And like another platform, a retail media network needs good data to function. This panel will discuss how location intelligence metrics and other new tools are at the forefront of greater visibility and market success. Moderator: Andrew Morris

Rich Ventura – VP, Professional Display Solutions – Sony Electronics

Andrew Morris – Founder & CEO – The Fintech Agenda

David Glaza

15:40 - 16:00
03:40–04:00 pm

Mainstage

Puneet Johar – Founder/CEO – GluedIn

Tom Daly – Owner – Relevant Ventures

CASE STUDY – GLUEDIN

In this session GluedIn will share insights around how their social community platform leverages location awareness to promote engagement and content generation for brands like Coca-Cola. Puneet Johar – Founder/CEO – GluedIn Tom Daly – Relevant Ventues (former Coca-Cola)

Puneet Johar – Founder/CEO – GluedIn

Tom Daly – Owner – Relevant Ventures

16:05 - 16:25
04:05 - 04:25 PM

Main Stage

AFTERNOON COFFEE BREAK

16:25 - 17:10
04:25–05:10 pm

Mainstage

Tami Cabrera – Owner – Muddy Paws Cheesecake Co

Mike Calvo – VP, Infrastructure – Target

Tina Rexing – Founder/CEO – T-REX Cookie Company

Cami Zimmer

PANEL 5: Last Mile Delivery Revolution – Meeting Customer Expectation From Big Retail Brands to Small

Last-mile service and product delivery play a pivotal role in a brand’s success, representing the final touchpoint between the company and its customer. Learn how businesses – large, medium, and small, can build lasting relationships in the last mile using the power of location, data, and personalization solutions. Moderator: ...

Tami Cabrera – Owner – Muddy Paws Cheesecake Co

Mike Calvo – VP, Infrastructure – Target

Tina Rexing – Founder/CEO – T-REX Cookie Company

Cami Zimmer

17:10 - 17:40
05:10-05:40 pm

Bryant Smith

Day 1 – Closing Keynote – Real-Time Merchandising Orchestration

The journey from batch to real-time store technology and its impact on media and the brick-and-mortar shopping experiences.

Bryant Smith

17:40 - 20:00
05:40-08:00 pm

4th Floor

Closing Remarks & Networking Party

Join us at the The Fair on 4th for networking and drinks sponsored by Optex.

Day 2

25 Apr 2024

09:00 – 9:30

Mainstage

Aaron Nielsen – VP, Information Technology – Mall of America

Morning Keynote – Mall of America

Cyber Security and AI, Mall of America’s continued evolution of keeping our infrastructure secure while innovation is top-of-mind.

Aaron Nielsen – VP, Information Technology – Mall of America

09:35 – 09:55am

Mainstage

Carsten Szameitat

CASE STUDY – SVARMONY

svarmony

Carsten Szameitat

10:00 – 10:45am

Mainstage

Rom Krupp – Founder & CEO – OneDine

Skip Kimpel – VR/ARA Chapter President & RTN Board Member

PANEL 6: Restaurant Re-Invention

COVID wreaked havoc on the restaurant sector, technology and innovation are what have helped, even saved, restaurants as they transform how they operate to not just survive, but thrive, in this new connected and contactless era. This panel will explore everything from online ordering, self-checkouts and touchless payments to delivery...

Rom Krupp – Founder & CEO – OneDine

Skip Kimpel – VR/ARA Chapter President & RTN Board Member

11:00 - 12:30
11:00-12:30 pm

Closing Remarks & Retail Store Tour at Mall of America

Join us as we go into the mall and see all the technology we’ve been discussing in action as we visit some of the most innovative stores on the planet.

GET YOUR TICKETS NOW

Tickets 2024 here

Speakers & Partners RetailLoco

Aaron Nielsen – VP, Information Technology – Mall of America

Adam Finke – Head of Product – OV Loop

Will Graylin – Chairman & CEO – OV Loop

Chris Ruff – CEO – Glympse

Tami Cabrera – Owner – Muddy Paws Cheesecake Co

Puneet Johar – Founder/CEO – GluedIn

Mike Calvo – VP, Infrastructure – Target

Tina Rexing – Founder/CEO – T-REX Cookie Company

Sean Stephens – VP, Series – Sleep Number

Rich Ventura – VP, Professional Display Solutions – Sony Electronics

Betsy Frost – CEO – Hoplark

Quinn Munton – Executive Director – GPG Advisors

Dominic Anspach – Director of Marketing – DEFCON Motorsports

Ron Cariker – President – 7 Media Group

Andrew Morris – Founder & CEO – The Fintech Agenda

Tom Daly – Owner – Relevant Ventures

Rom Krupp – Founder & CEO – OneDine

Skip Kimpel – VR/ARA Chapter President & RTN Board Member

Chris Ruff

CEO
Glympse

Tami Cabrera

Owner
Muddy Paws Cheesecake Co.

Mike Calvo

VP, Infrastructure
Target

Tina Rexing

Founder/CEO
T-REX Cookie Company

Sean Stephens

VP, Series
Sleep Number

Puneet Johar

Founder/CEO
GluedIn

Patrick Wand

Senior Manger -PMO
Mall of America

Josh Rush

Co-Founder & CEO
SURREAL Events

Morgan van Baren

Global VP of Product Management & Delivery
Mood Media

Stephen(Don) Mallik

Chief AI Officer
Arivu IQ, Corp

Terry Buchholz

GM
Nobu Hospitality

Erik Carlson

VP Platform Sales
GroundTruth

Payal K. Pande

Principal ConsultantPrincipal Consultant
Grey Space Matters

Dan Hight

VP, Channel Partnerships
Placer.ai

Angela Savage

Principal Team Leader
Chick-fil-A

Rob Grimes

Founder & CEO International Food and Beverage Technology Association

Chris Oberholtzer

Broadcast Digital Media Director
Rooms To Go

Mustafa Nisar

Director Exploratory Data Science and Analytics
The Home Depot

Dr. Nyah Alvin Zawolo Glay

Chief Strategy Officer (CSO)
Response Media

Michael La Kier

Digitally-infused Consumer & Shopper Marketing
IGA, INC.

Damien Hopkins

Senior Manager
The Home Depot

Krista (Ittermann) Lang

Sr. Director, Media Strategy & Planning
Focus Brands LLC

Tickets 2024 here

BEST RETAIL CASES AWARDS NORTH AMERICA

Start now and tell your story to 42,000 readers

SHOW USE-CASE STORIES!

Use-case solution tells a story that has been implemented with a retailer or brand. It can also show market-proven solutions and highlight why this solution with this customer is so special. What challenges and solutions this success story brings with it. The Best Retail Case Awards October 2024 award various solutions from location technology, marketing, services, eCommerce and also different retail software products to help for better business.

SUBMIT CASE: April to August I AWARD CEREMONY: October, RetailLoco Atlanta

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RetailLoco by

RetailLoco is organized by the international trade association for location-based technology solutions and marketing. With 1,400 members from 20 countries, it promotes exchange in the digital stationary retail world.

Every RetailLoco partner is automatically listed in the Best Retail Cases database. The initiative of the LBMA collects and shows cases around retail. In addition, the best applications and installations are honored with the Best Retail Cases Award.

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