Results-driven business leader with ~20 years of experience designing and launching transformational products and partnerships that drive customer acquisition, loyalty, and engagement. Proven track record at IHG, American Express and Deloitte of leading change in matrixed organizations, developing actionable strategies, and building high-performing teams that deliver strong business results.
Authentic leadership is my superpower. Empowering others is my passion.
AREAS OF EXPERTISE:
Loyalty Programs & Rewards | P&L Management | Value Proposition Development | Revenue and Profit Growth | Relationship Marketing