PANEL 1: The Experiential Store

01 Nov 2023
09:45 - 10:15
MAIN STAGE

PANEL 1: The Experiential Store

As retail looks to reposition how brick-and-mortar stores fit into the customer journey, experience has become a key marker. Shops are looking to give customers things that can’t be easily replicated online, and creating tactile, engaging experiences has become top of the list.

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