PANEL: The Rise of City Management by KPIs – Transforming Urban Governance

06 Feb 2024
15:05 – 15:50
03:05 PM - 03:50 PM
Main Stage

PANEL: The Rise of City Management by KPIs – Transforming Urban Governance

The panel discussion on “The Rise of City Management by KPIs” delves into the increasingly data-driven approach to urban governance and management. Key Performance Indicators (KPIs) have become vital tools for city administrators and policymakers, offering measurable and objective criteria to assess, manage, and improve the performance of various urban services and initiatives. This panel brings together urban planners, data analysts, policymakers, and smart city experts to explore how KPIs are being utilized to transform city management, enhance public services, and improve the quality of life in urban areas.

Key Discussion Points:

1. Introduction to KPIs in Urban Management: Understanding the role of KPIs in modern city governance. How are these indicators selected, measured, and utilized?

2. Case Studies of Successful Implementation: Examining real-world examples where KPI-driven management has led to significant improvements in urban areas. What lessons can be learned from these success stories?

3. Challenges in Data Collection and Analysis: Discussing the challenges faced in collecting, analyzing, and interpreting data for KPIs. How are cities ensuring accuracy and reliability in their data-driven approaches?

4. Citizen Engagement and Transparency: Exploring the role of citizen participation in setting and evaluating KPIs. How are cities using KPIs to increase transparency and accountability in governance?

5. Balancing Quantitative and Qualitative Measures: Addressing the balance between quantitative data and qualitative aspects of city life that KPIs might not fully capture. How can cities ensure a holistic approach to urban management?

6. Technology and Innovation in KPI Tracking: Investigating the technological innovations that are facilitating the tracking and analysis of KPIs in city management, including smart city technologies and IoT (Internet of Things) solutions.

7. Future Trends and Predictions: Speculating on the future of KPI-driven city management. What are the emerging trends, and how might they shape the future of urban governance?

Who Should Attend:

This panel is ideal for city planners, urban policymakers, data analysts, smart city solution providers, government officials, and anyone interested in the intersection of data, technology, and urban governance. Attendees will gain a comprehensive understanding of how KPIs are revolutionizing city management, the challenges and opportunities presented by this approach, and insights into the future of data-driven urban governance.

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