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RetailLoco 2023 program

Please enjoy our program!
Day 1
01 Nov 2023

KEYNOTE: Everything is Local – Experiential Store

As retail looks to reposition how brick-and-mortar stores fit into the customer journey, experience has become a key marker. Shops are looking to give customers things that can’t be easily replicated online,...
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Asif Khan


Patrick Flanagan – SVP, Digital Development, Operations & Strategy
Patrick Flanagan

Keynote:  Metaverse Moves & Digital Twins

Moderator:  Nathan Pettyjohn – VRARA Brand and advertiser opportunities in the metaverse don’t lie with digital platforms and destinations – it’s actually users’ behaviours and actions that represent the pot...
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Nathan Pettyjohn

PANEL:  The Convergence of CTV and Location-Based Advertising: A Comprehensive Panel Discussion

Moderator:  Cristina Perez – Samsung Ads In the ever-evolving landscape of digital advertising, two prominent trends have emerged that are reshaping the industry: Connected TV (CTV) and location-based advertising. Our...
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Chris Oberholtzer
Krista (Ittermann) Lang
Jenny Yeend
Laura Daley
Vincent Cevalte
Crissie Perez

Keynote:  AI In Retail Storytelling

Keynote: Stephen(Don) Mallik, Chief AI Officer by Arivu IQ Corp. “Why Every Business Needs an AI Strategy?” In the ever-evolving landscape of AI, embracing the full potential of Generative AI...
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Stephen(Don) Mallik

PANEL:  The Rise of Retail Media Networks

Retail Media Networks have taken the advertising industry world by storm.  And like another platform, a retail media network needs good data to function.  This panel will discuss how location...
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Payal K. Pande
Dan Hight
Dr. Nyah Alvin Zawolo Glay
Michael La Kier


Asif Khan – GLI and Nobu Hospitality – In this session GroundLevel Insights and Nobu Hotels will share insights around how new technology helped them understand visitor patterns and cross...
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Terry Buchholz
Asif Khan

Keynote:  Leaning In To Last Mile

Morgan from Mood Media will share insights and learnings on retail media performance
Morgan van Baren


The journey from batch to real-time store technology and its impact on media and the brick-and-mortar shopping experiences.
Bryant Smith
Day 2
02 Nov 2023

Keynote:  Unlocking Retail Navigation

Carsten Szameitat – aryve In the retail industry, big data means a greater understanding of consumer shopping habits and how to attract new customers. This kind of data enables companies...
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Carsten Szameitat

PANEL:  Creating Great Customer Experiences

Moderator:  Erik Carlson During this panel we will explore traditional and creative ways of leveraging location-data to drive Big L (and little l) Loyalty. We will also explore new ways...
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Erik Carlson
Damien Hopkins
Lanna O’Connor
Melissa Berger


At SURREAL we enable clients to connect, create, collaborate and celebrate with their customers in entirely new ways. As a first of its kind virtual events platform, SURREAL provides a...
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Josh Rush

PANEL:  Restaurant Re-Invention

Moderator: Lauren Selman – VP, Operations – IFBTA Kevin Bentley –  VP, Head of Technology – Jollibee Foods Jared Hinshaw – Walk On’s   COVID wreaked havoc on the restaurant...
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Angela Savage
Kevin Bentley
Jared Hinshaw
Lauren Selman


During this session we will highlight some of the best case studies showing the deployment of innovative technology in our industry.

RetailTour ™️ in Phipps Plaza by Simon Mall

Join us as we go into the mall and see all the technology we’ve been discussing in action as we visit some of the most innovative stores on the planet.

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