Program: 13-14 JUNE 2023

Look forward to two exciting days

Tickets 2023 here

Lets start!

Day 1
13 Jun 2023

KEYNOTE: Everthing Is Local

The concept of location-based information has become increasingly important in our modern, connected world. From social media check-ins to GPS-enabled navigation, our lives are often defined by our physical location and the information that can be gleaned from it. This keynote will explore the many ways in which location-based data...
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Asif Khan

PANEL 1: The Experiential Venue

Moderator: Asif Khan, President The LBMA In recent years, the concept of the “experiential store” has emerged as a major trend in retail. This panel will explore what an experiential store is, why it’s become so popular, and how retailers are using this concept to drive engagement and sales. We...
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Chris Iles
Asif Khan

KEYNOTE: Putting a digital face on physical stores using the Metaverse

In a world where digital and physical realities are increasingly intertwined, businesses must adapt and innovate. That’s why we’re thrilled to announce a keynote presentation by Sami Khan, a visionary leader at the forefront of this digital revolution. Sami Khan, leveraging the groundbreaking technology of Atlas Reality (, is transforming...
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Sami Khan

CASE STUDY PRESENTATION – aryve AR based indoor navigation

This case study will explore the latest developments in VPS technology and its potential for indoor navigation. We will explain the key challenges of VPS indoor navigation, such as the need for highly accurate positioning and real-time data processing. We will also examine the various applications of VPS indoor navigation,...
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Carsten Szameitat


Recent launches of XR platforms such as the Apple Vision Pro, the rise of digital twins, and the speed of change in Generative Ai is transforming the way we interact with and understand the world around us. This talk will cover how a new world is evolving around us creating...
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Nick Roseth

Creating a Frictionless Guest Experience in Restaurants: Strategies and Technologies

In this session, we will explore strategies and technologies that restaurants can employ to create a seamless and frictionless guest experience in their venues. Discover how to identify and eliminate pain points in the guest journey, leverage technology for automation and personalization, streamline fulfillment and returns, empower store associates, and...
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TJ Schier

Insights, Innovations and Integrations in Retail Space / Interactive Format

Panel Discussion: Insights, Innovations and Integrations in Retail Space Moderated by: Asif Khan, Carsten Szameitat and Cami Zimmer The event will feature three round tables, each focusing on a specific aspect of retail marketing. Our moderators – Asif Khan, Carsten Szameitat and Cami Zimmer – are well-respected professionals in the...
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Asif Khan
Carsten Szameitat
Cami Zimmer

PANEL 4: The Rise of Retail Media Networks

Moderator: Asif Khan The world of retail is undergoing a transformation, with the rise of retail media networks playing a major role in this shift. This panel will explore the emergence of retail media networks, the opportunities they present for retailers and brands, and the impact they are having on...
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Trey Courtney
David Glaza
Sid Swaroop
Asif Khan

PANEL 5: Leaning In To Last Mile

Moderator: Cami Zimmer – Glympse This is a data-driven age for Retail. Many are diving into sophisticated demand forecasting to help manage what is called the bullwhip effect – a distortion of demand and increased volatility that occurs as forecasts and orders move through the supply chain. The inaccurate forecasting,...
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Tijno Visser
Bharat Pulgam
Gray Rentz
Cami Zimmer


Moderation: Asif Khan – Ground Level Patrick Wand – Mall of America® Elizabeth Grabowski – WaitTime The Mall of America is one of the largest shopping destinations in the world, attracting millions of visitors every year. However, with its size comes the potential for long wait times, which can lead...
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Patrick Wand
Asif Khan

DAY 1 – Closing Keynote Partnerships Create Better Experiences

Janette will speak about the technology alliance that they’ve created at SoFi Stadium/Hollywood Park. She will detail about multiple technology partners to create great guest experiences and focus on the use of location data/tech from partners like Willow, Samsung, Ticketmaster and Google Cloud
Janette Smrcka
Day 2
14 Jun 2023

PANEL 6: Unlocking Retail Data Analytics

Moderator: Carsten Szameitat The “Unlocking Retail Data Analytics” conference panel brings together experts from the retail industry and data analytics field to discuss the latest trends and best practices for using data to drive business success. Topics to be covered include leveraging customer data for personalized marketing, loyalty programs, and...
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Andrew Eklund
Alex Garcia
Carsten Szameitat

PANEL 7: Restaurant Re-Invention

Moderator: Jared Pfeifer In the wake of the COVID-19 pandemic, the restaurant industry has undergone a significant transformation. With changing consumer behavior and new health and safety regulations, many restaurants have been forced to re-invent themselves in order to survive. This panel will explore the ways in which restaurants are...
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Jared Pfeifer
Michael Pate
Douglas Davis


In this case study, we show cashless payment acceptance via QR code – PAY WITH CHARLIE. Simple fast cashless payment acceptance with the customer’s smartphone. Without registration for the end customer and without expensive hardware for the merchant. Truly “Payment as a Service”. With our POS software partner Korona POS...
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Till Freier, CEO Combase USA POS
Nicole Groß

PANEL 8: Creating Great Customer Experiences

Moderator: Gim Garretson The “Creating Great Customer Experiences in Marketing” panel brings together experts in the field of customer experience to share their insights and strategies for delivering exceptional customer experiences that drive brand loyalty and business success. From understanding customer needs and preferences to designing seamless user journeys and...
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Todd Allard
Scott Moore
Kim Garretson


Moderator: Carsten Szameitat, President The LBMA Europe and Global Partnership Director at aryve Innovation in retail is essential for success in today’s rapidly changing market. This panel will showcase some of the best retail cases from around the world that have implemented innovative strategies to engage customers, increase sales, and...
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Carsten Szameitat

Retail Tour In Mall of America® by Cisco, Intel and WaitTime

Join us for an exciting retail tour of Mall of America® one of the largest shopping centers in the world! Our expert guides will take you on a journey through the mall’s diverse retail landscape, showcasing the latest trends and innovations in the world of retail. Cisco, WaitTime and Intel will...
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Day 3
24 Apr 2024


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Thanks to our LBMA Member

Many thanks to the active members
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